Refund policy

RETURN AND REFUND POLICY

Made-to-Order Products

Each Wildly Grateful product is made specifically for you after your order is placed. Because our products are made to order, we do not accept returns or exchanges for selecting the wrong size or color, or for a change of mind. Please review the product description and size guide carefully before ordering.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, please contact us through our Contact page within 30 calendar days of delivery.

Please include:

• Your order number
• A brief description of the issue
• Clear photographs showing the product and the problem

We will review the information and, if the item qualifies, arrange a replacement or refund. You do not need to return the affected item unless we specifically instruct you to do so.

Order Changes and Cancellations

Please contact us as soon as possible if you need to request a change or cancellation. Once an order has entered production, we cannot guarantee that it can be changed or canceled.

Refunds

If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Incorrect Addresses and Failed Deliveries

Customers are responsible for providing a complete and accurate shipping address. If an order cannot be delivered because the address provided was incorrect or incomplete, additional charges may apply to reproduce or reship the order.

Questions

If you have questions about an order or this policy, please contact us through our Contact page. We want you to feel confident ordering from Wildly Grateful and will do our best to help resolve eligible order issues.

This policy does not limit any rights available to you under applicable law.